The system should remember
An answer your team has given once should never have to be given again, to anyone in your network.
About Franchise IQ
Built for franchisors who want every location supported, without building a help desk to do it.
The head office of a growing franchise knows the answers. The franchisee who needs one at 11pm can’t reach them. So knowledge moves the only way it can: phone calls, group chats, binders nobody opens, and the one person everyone texts.
Franchise IQ turns that knowledge into a support layer every location can use, on the channels they already have. It is built on Mimiyr, a platform for moving knowledge between an organization and its network, and is developed by Askyr Software Works. Customer data is stored in Canada.
We work closely with the franchisors who use it, and what they ask for shapes what we build next.
What we believe
Support shouldn’t need software
A text, a phone call or an email is enough. No app to install and no password to forget.
People handle the exceptions
Your team’s time should go to the questions that genuinely need judgement, not the ones asked every week.
Talk to us
We’d like to hear how support works in your network today.
- Site
- Franchise IQ
- Domain
- franchise-iq.app
- Pack
- retail_network