How Franchise IQ works

One support layer between head office and every location: built from your documentation, available on every channel, and better every week.

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Connect what you already know

Bring in operations manuals, training material, supplier lists and SOPs from the tools you already use, including Notion. Franchise IQ organizes them so every answer comes from your own material.

Answer on the channel they already use

Text, phone, email and web chat all draw on the same knowledge, so a franchisee gets the same answer whether they call or text. Phone answers are spoken in a natural voice you choose.

Escalate, track and learn

Questions that need a person become tickets for the right team, with the history attached. Resolved answers feed back into the knowledge base, so the next franchisee gets them instantly.

Built for franchise operations

Permission-based libraries

Separate knowledge for franchise owners, location staff and head office.

Your name, your tone

Name the assistant and set its tone to suit your brand.

Insight for head office

See the most-asked questions, what was escalated, and where the manuals have gaps.

See it with documentation like yours

A demo takes about half an hour.